Self Help Resources

Help with CSOS enrollment and certificate retrieval:

CSOS Subscriber Manual

The CSOS Subscriber Manual is the official document to assist CSOS Subscribers with enrolling in the CSOS Program and retrieving CSOS Certificates.

Help with moving certificates

Certificate transfer instructions - moves a certificate to another computer
Certificate export instructions - prepares a certificate for installation in ordering software
Certificate import instructions

Certificates that have already been retrieved often need to be moved from one computer to another, or transferred into your ordering software. These instructions explain how to export (copy a certificate out of its current store) and import (copy a certificate file into a store).

Help with certificates

CSOS Certificate Support Guide

The certificate support guide is a technical resource for certificate management including troubleshooting certificate retrieval and installation.