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Q and A's
DEA Diversion E-Commerce Support
Contact Information
Self Help:
www.DEAecom.gov has a number of on-line resources to assist CSOS customers with program enrollment and certificate retrieval. Additionally, many frequently asked questions have been answered on our Q & A's page.
On-line customer support resources
Answers to frequently asked questions
E-mail:
Online Support Request Form
Phone:
1-877-DEA-ECOM (1-877-332-3266) toll free
Our support staff is available 8:30 AM through 5:50 PM (Eastern Time) Monday through Friday.
Postal Mail:
Standard mail (preferred):
Drug Enforcement Administration
Sterling Park Technology Center/CSOS
8701 Morrissette Drive
Springfield, VA 22152
Overnight or express mail only:
Drug Enforcement Administration
Sterling Park Technology Center/CSOS
8701 Morrissette Drive
Springfield, VA 22152
Use the overnight/express mail address for all UPS, FedEx, DHL, and Priority Mail USPS packages.
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